R6win Privacy Policy – Our Commitment to Protecting Your Data

What information do we collect?

R6win collects certain personal information to keep its services running smoothly and to improve the user experience. This information is gathered in two main ways — directly from you, and automatically while you use the platform.

Directly collected information:

• Full Name, Date of Birth & Gender
• Email address and mobile number
• Current Address & District
• National ID or passport number (for KYC verification)
• BKash, Nagad, or Rocket account number (for payment processing)
• Username chosen at the time of account creation

Automatically Collected Information:

• IP Address & Device Type
• Browser information and operating system
• Login time and session duration on the platform
• Pages Visited & Links Clicked
• Betting History & Transaction Records
• Cookies & Session Data

How do we use your information?

In line with its privacy policy, r6win uses collected data only for specific, legitimate, and transparent purposes. We believe you deserve complete clarity about how your information is used.

We will never use your data for any purpose not outlined in this policy. If a new use ever becomes necessary, you will be informed in advance and your consent obtained where required.

Cookies & Tracking Technologies

R6win uses cookies to improve platform performance and give you a smoother experience. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential Cookies: These cookies are essential for maintaining your login session and keeping core platform features running.
• Performance Cookies: Used to understand which pages receive the most traffic and where issues may be occurring.
• Functionality Cookies: To remember your preferred language, settings, and customizations.
• Security Cookies: To detect fraud and keep your account secure.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect how some parts of the platform function.

Data Sharing & Disclosure

R6win never sells your personal information to third parties. In limited circumstances, certain data may be shared with specific partners — and in all such cases, we exercise the utmost caution.

Circumstances Under Which Data May Be Shared:

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the information needed to process transactions. They operate under their own privacy policies.
• Law Enforcement Agencies: Information may be disclosed in accordance with a lawful order from Bangladeshi courts or authorities.
• Fraud Prevention Agencies: Information may be shared with relevant authorities in connection with investigations into suspicious financial activity.
• Technology service providers: Hosting, cloud, and cybersecurity providers receive only the limited data necessary to deliver their services.

All our agreements with third parties include strict data protection clauses. They are not permitted to use your information for their own purposes.

Data Retention & Deletion Policy

R6win only retains your data for as long as it is needed. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the duration your account is active, and at least 5 years after closure (as required by law).
• Transaction Records: Minimum 7 years (in accordance with financial regulations).
• KYC Documents: 5 years after account closure.
• Customer Support Contact: 3 years from the date of last contact.
• Cookies & Session Data: When your session ends, or up to a maximum of 30 days.
• Marketing Preferences: As soon as you opt out.

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

User Rights & Controls

R6win believes you should have full control over your own data. To that end, we provide you with the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to erasure: You may request erasure of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that we limit how your information is used.
• Right to opt out of marketing: You can opt out of promotional communications at any time.
• Data Portability: You can request a copy of your data in a machine-readable format.

To exercise these rights support@r6win.ws, email us. We will generally respond to your request within 30 business days.

Protection of Children's Privacy

R6win strictly does not collect or process data from anyone under the age of 18. Our platform is designed exclusively for adults.

Age is verified at registration, and no one under 18 can create an account. If a minor's data enters our system for any reason, the account will be immediately closed and all associated data permanently deleted upon discovery.

Security Measures & Technology

R6win uses industry-leading security technology to keep your data safe. Our security framework operates across multiple layers.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
• Firewall & Intrusion Detection: Advanced firewalls are active to block unauthorized access.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Data Masking: Sensitive information such as payment details is masked within our systems.
• Least-Privilege Access Policy: Staff only have access to the information necessary to carry out their responsibilities.
• Data Backup: Data is secured through encrypted backups.

In the event of a data breach, we will promptly notify affected users and take the necessary steps to address it. That said, no method of transmission over the internet is 100% secure — so while we apply the highest level of protection, we cannot guarantee absolute security.

Privacy Policy Updates

R6win may update this privacy policy from time to time. Changes may be driven by new legal requirements, new platform features, or security improvements.

When our policy changes, we will:

• We will update the "Last Updated" date at the top of this page.
• For significant changes, we will send a notification to your registered email.
• A summary of changes will be displayed when you log in to the platform.
• We will endeavour to provide at least 7 days' notice before any changes take effect.

Continuing to use r6win after any changes take effect will be considered acceptance of the updated policy. If you do not agree with the changes, you have the right to close your account.

Contact Us

For any questions, concerns, or requests regarding our privacy policy, please reach out to our data protection team. We're always ready to help.

• Email: support@r6win.ws
• Response Time: Typically within 24–48 hours
• Support Hours: 24/7, seven days a week

After a privacy complaint is submitted, we will provide a final response within a maximum of 30 business days. For urgent matters, we aim to respond sooner.